Shipping policy

1. All orders are processed within 1–2 business days (excluding weekends and public holidays).
2. Orders placed on weekends or holidays will be processed on the next business day.
3. Shipping fee is free for orders with 2 or 2+ units.
4. ⁠Shipping fee is calculated via distance hence is subject to change depending upon your location.
5. ⁠If your order is:
-Lost in transit
-Delivered to the wrong address
-Damaged during shipping

Please contact us at orders@tokii.com within 3 days of the estimated delivery date. Include your order number and photos (if damaged) so we can help resolve the issue quickly.